We want you to be completely satisfied with your purchase from Shoplectaid.click.
Return Eligibility:
- Free returns within 30 days of delivery for unopened, unused products in original packaging.
- Opened or used items may be returned if defective, subject to inspection.
Return Process:
- Contact our support team at support@milkboxshoplectaid.com to initiate a return and receive a Return Authorization.
- Ship the item back using the provided prepaid label (for free returns).
- Once received and inspected, we’ll issue a full refund to your original payment method within 7-10 business days.
Exclusions:
- Personalized or perishable items opened beyond quality checks are non-returnable.
- Return shipping is free for qualifying orders; otherwise, customers cover costs.
Refunds:
- Refunds exclude original shipping fees unless the return is due to our error.
- We stand behind our products—your satisfaction is guaranteed!